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Our Customer Service Feedback: Travel-On wants to exceed your service expectations each and every time you use our services. Customer feedback is one of the most direct and effective means that we have to determine if we are meeting or exceeding your expectations. Every itinerary/invoice has a link to our on-line feedback form. Your feedback on our service will help us target problem areas within Travel-On and with vendors such as an airline or hotel that is not performing to our standard. The feedback form is also a way to identify and reward superior agent performance.

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This Week's Highlights Friday, October 26, 2007

Most Airlines Waive Flight-Change Fees for Southern Calif. Travel
Oct. 24, 2007 - Almost all airlines are waiving change fees for passengers who need to modify their Southern California travel plans because of devastating wildfires there.

TIA Forecasts Business Travel Turnaround
Oct. 25, 2007 -- Business travel is expected to achieve a modest 0.4 percent annual increase in 2008, following a three-year drop in the market, according to a Travel Industry Association forecast release yesterday.

Companies Get Tougher on Travel Policies as Airfare, Hotel Costs Rise
Oct. 25, 2007 - Business travel costs, including airfares and hotel and car-rental rates, will continue to rise next year, and companies will respond by cracking down on employees' compliance with corporate travel policies, according to the American Express 2008 Global Business Travel Forecast, released Tuesday.

The End of Frequent-Flier Programs
Oct. 23, 2007- Without drawing any kind of moral equivalency, let's just say that December 1, 2007, is a date that will live in business-travel infamy. That's when one of the Big Six will complete a sneak attack that will destroy the frequent-flier programs as we have known them.

At Busy Airports, Only Laptops Go Through Security Screening Quickly
Oct. 24, 2007 - Long lines of passengers have an effect on the speed with which airport security screeners do certain aspects of their jobs, according to a study by researchers in the School of Engineering and Applied Sciences at the University at Buffalo.

First Class Gets a 'Suite' Makeover
Oct. 26, 2007 - As more airlines upgrade their first class offerings with soft sheets, big beds and a lot more privacy, the jet set may just be tempted to fly commercial.

'Congestion Pricing' Won't Help at JFK, Airline Group Says
Oct. 25, 2007 - The mechanism of "congestion pricing" will not relieve traffic jams in the skies over New York, the Air Transport Association told aviation regulators Thursday.

Expect to Pay More for Your Next Vacation
Oct. 25, 2007 - The number of trips that Americans will take in 2008 is expected to increase by 1.6 percent, but the money spent to take a trip will grow by more than three times that amount, according to the latest forecast released Wednesday by the Travel Industry Association.

A Passenger's Guide to Better Airline Service
Uzbekistan 10/25/2007
Burma (Myanmar) 10/25/2007
Mexico 10/24/2007
Central Asia 10/22/2007
Five things you need to know before you take your first cruise

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