Friday, September 26, 2008

Travel-On's chairman, Bill Goldstein, and his family just returned from their second safari to Fabulous Tanzania.

 View slide show

Tanzania can be a great corporate incentive trip destination.  Contact Bill Goldstein for more information.

Online Booking Service Alert!
Apollo/Galileo will be performing a scheduled maintenance on their network from Saturday, September 27th at 8:00 PM EDT to Sunday, September 28th at 3:15 AM EDT. Users will be unable to price or purchase flights, reserve hotels or car rentals in our online tools, Travelport and Rearden Personal Assistant, during this time.

Customer Service Feedback for Carole Ladson from our Corporate Travel Team

"Hi Carole, Thanks again.  You're wonderful, very professional, efficient, and pleasant.  All rare and very appreciated qualities in today's times."

Travel-On wants to exceed your service expectations. Your feedback will help us target problem areas within Travel-On and with vendors such as an airline or hotel that is not performing to our standard.

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This week's highlights ...

Buyers Seek Bag-Fee Fixes            
What can you do about the bag fees?
Preferred status matching has been the most tangible management of baggage fees for many corporations, and several buyers and travel consultants said there had been little success in negotiating waivers. Garnering more preferred status with an airline may exempt some travelers from such fees.

Just as uncharted as baggage-fee tracking is the impact into travel buyers' cost avoidance and savings metrics, especially with something that cannot be influenced at this point in negotiations.

Wall Street Meltdown To Reduce Manhattan Hotel Occupancies
Sept. 22. 2008 - Buyers are turning up the heat in negotiations with New York hoteliers following the most disastrous week that Wall Street has seen in decades. Especially impacted are higher-end properties used by corporate travelers in the financial industry. Analysts said it's still too early to tell the level of impact it will have on New York hotels, but companies are using it to their advantage.

British Airways cancels flights from Heathrow
Sept 25, 2008 - British Airways canceled more than a dozen flights Friday following an air traffic control computer glitch a day earlier, the airline said. British Airways flights within Britain and Europe headed to or leaving from Heathrow Airport were affected Friday. Other airports were back to normal.

NWA Shareholders Vote in Favor of Merger with Delta Air Lines MarketWatch
Sept 25, 2008 - As of July 31, 2008, the record date for the vote, there were 253,349,623 shares of Northwest common stock outstanding and entitled to vote at the annual meeting. More than 98 percent of the shares voted supported adopting the merger agreement.

Tips to tame high holiday airfares

  1. Book as soon as possible.
  2. Be flexible to find the cheapest days.
  3. Fly direct.
  4. Leave extra time for making connections.
  5. Avoid connecting through delay-prone airports.
  6. Book the earliest flight of the day.
  7. Weigh your departure airport options carefully.
  8. Don't count on flying standby.
  9. Once you book, check back on flight status frequently.

American Airlines tries to turn corner on late arrivals, lost bags
Sept 22, 2008 - Over the past year, American has ranked last in on-time arrivals among all U.S. carriers that report performance numbers to the U.S. Department of Transportation. It has performed worse than the industry average for 20 straight months.

JetBlue postpones opening of new JFK terminal
Sept 25, 2008 - JetBlue is delaying the public opening of their new terminal at John F. Kennedy International Airport to Oct. 22 from Oct. 1.

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