Friday, October 3, 2008

Lower second-quarter published airfares in Europe, the Middle East and Africa

"Economy lowest" fares fell nearly 11 percent year over year, while "business lowest" fares were down 4 percent. Citing new competition made possible by the European Union-United States Open Skies agreement, average business class fare declines from London to certain U.S. airports, including Newark (down 25 percent year over year), New York JFK (down 24 percent) and Los Angeles and Seattle (each down 9 percent). Read more ...

Higher airfares? Lower airfares? Find out how YOUR company is really faring. 

Have your actual costs increased according to industry predictions? One of Travel-On’s latest tools will provide you with a complete analysis of how your program compares to other similar companies. Whether you’re interested in like-industry, similar-spend, region-specific benchmarking, or discovering which components of your travel program are working for or against your program goals, Travel-On’s latest analytical tools give you the information you need to take quick action on the aspects your travel program that are affecting your bottom line.

Sound interesting? Contact your Travel-On account manager who will provide you with a custom program analysis and benchmarking scorecard that can serve as your baseline and on-going guide. Along with your account manager, you can access this information at anytime for up-to-the minute analysis and evaluation to keep your program on target.

A customer service feedback for Carina Griiser from our International Travel Team

" I simply wanted you to know that she is a delight by phone, with such a smile in her voice. She never made me feel that I was asking too many questions or that she was rushed.  She never seemed annoyed when I would need to check with Nick and call back.  On one day, I was unable to call back as promised, and still she was her cheerful, helpful self and accepted my apology graciously.

You should be very proud that Carina Griisser is a member of your team, making it a real pleasure to deal with your agency."

Submit your feedback

This week's highlights ...

Airlines curb 'award' tickets
Sep 29, 2008 - As if "award" plane tickets aren't hard enough to come by, airlines are putting even more controls on those coveted seats - in some instances understandable, but in others apparently artificial and questionable.

How to Protect Yourself If Airline Goes Bankrupt
Oct 3, 2008 - What do airlines and banks have in common? Answer: They can go bust overnight. What are the airline equivalents of Lehman Brothers and Goldman Sachs? Will governments bail out failing carriers in a similar way? If not, what can I do if I have booked a ticket with an airline that collapses?

European airfares to rise by up to 7% in 2009
Oct 3, 2008 - International airfares from Europe are set to rise by between 5 and 7%, according to new research by Advito, the consulting arm of travel management company BCD Travel. At the same time, fares within Europe are forecast to rise by 3 to 5%.

Southwest Adds Security Lines for Business, Elite Travelers
Oct 1, 2008 - Southwest says later this month it will set up special “Fly By” security lines at seven big airports: Baltimore, Dallas, Phoenix, Orange County, Denver, San Francisco and Los Angeles.

As international airfares soar, Americans stay in USA
Oct 3, 2008 - Travelers feel the pain of high domestic airfares, which rose this summer more than any year in the past quarter century. Meanwhile, many international tickets have risen to levels too steep for the budgets of many American vacationers and companies. That's translating into softer demand.

Most passengers prefer to choose airline seat
Oct 3, 2008 - Where you sit is crucial to air travelers, with a global survey finding three-quarters of passengers would like to be able to change unsatisfactory seats, and those next to the window are the most popular.

Relief for air travelers remains a long way off
Oct 3, 2008 - For those keeping score at home: Last week, Congress extended funding for the Federal Aviation Administration (FAA). Extending the rights of airline passengers, not so much.

Hartsfield to get fast-pass Clear lines this week
Sep 29, 2008 - The lines leading to security checkpoints at the world’s busiest airport are about to get shorter for passengers willing to pay an annual fee for quicker access to their flights.
News Archives | Subscribe to our industry news