Friday, February 27, 2009

The Tale of Two Travelers

Two travelers are sitting on a plane waiting to pull away from the gate. Traveler #1's phone rings, he gets a text message and then closes his phone.

Leaning over to Traveler #2 says, “Well, we're not going anywhere for an hour and a half

“Really? How do you know that?

That was my flight alert from Rearden Personal Assistant.

A couple of minutes go by. The pilot comes over the intercom and announces, "Ladies and Gentlemen, we are going to be held up here because of weather. We'll be arriving an hour and a half later than scheduled".

Traveler #2 looks at the first in amazement. “Wow, you have a great assistant.

Yes. My assistant has already advised my client, and changed our dinner reservations at the restaurant.

All of your travelers can be Traveler #1 with our new Rearden Personal Assistant featuring flight alerts, calendar integration, and mobile access. The Personal Assistant stays one step ahead of you just like an exceptionally good personal assistant should.

TSA Wants Your Date of Birth and Gender

The new Secure Flight rule will require that airlines (and therefore travel agencies) provide to the TSA prior to the flight, the full legal name, gender and birth date of each traveler. The DHS Transportation Security Administration will use the information to screen passengers against a watch list of potential terrorists, a function the airlines have been performing. TSA will retain passenger information for seven years, including travel itinerary, for anyone tentatively matched to a name on the watch list.

We do not have an effective date for when we need to begin providing this info with each reservation, but the TSA rule and press release indicate that it will begin requiring this information on domestic flights in early 2009. We have begun adding these fields to the traveler profiles, but will not be providing it to the airline until required.

To avoid the possibility of missing points, travelers with frequent flyer numbers should act now to ensure that the name on their frequent flyer accounts exactly matches the name on their driver's license or passport, which must be used on all airline tickets. Travelers with frequent flyer accounts in other variations of their name may find themselves "unrecognized" by the airline's computer systems and may not receive their point automatically. Name changes can be made visiting the frequent flyer program's website or calling the frequent flyer membership program number.

This is the info that we have at this time. Please watch our ETB (Electronic Travel Bulletin) for more updates.

United Airlines to go cashless on North American flights
nited Airlines says it'll start accepting credit and debit cards for onboard purchases beginning March 23.

 US Airways Drops Nonalcoholic Drink Fees
The new era of air travel—saturated with exorbitant fees for things like checked baggage or traveling with a child or pet!—will see minor relief from US Airways, which will resume free beverage service on March 1.

Deadline nears for border ID
Beginning June 1, only documents compliant with the federal Western Hemisphere Travel Initiative can be used for international travel within the hemisphere. Those include U.S. passports and New York state enhanced driver's licenses and enhanced non-driver photo identification cards.

NWA, Delta travelers allowed to change flights for winter storm
Customers booked on flights operated by Delta, Northwest Airlines or Delta Connection carriers to, from or through Minneapolis-St. Paul International Airport through February 26th.

Price War Begins Between Airlines
If you have plans to travel this summer, now is the time to book a flight due to an air fare war taking place among major airlines but there are tricks to getting the best prices, reports CBS station WFOR-TV in Miami.

Airline passenger fee to rise
A fee charged to every airline passenger to help pay for security would go up an undisclosed amount in 2012 if President Obama's proposed budget is approved.

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