December 4, 2009

United Welcomes Continental to Star Alliance - Business Travelers Benefit

On October 27, United welcomed Continental Airlines (CO) to Star Alliance. This marks a significant step in plans to link networks and services across both airlines and offer new, unparalleled convenience to the benefit of travelers. United, Air Canada, Continental, Lufthansa have joined in an expanded trans-Atlantic joint venture to offer customers – particularly corporate customers – service to more destinations, access to a larger inventory of seats in all booking classes, and a greater selection of routings.

The partnership covers transatlantic routings between North and Central America and Europe, the Middle East, Russia and Africa – 140 countries. Carriers will retain their corporate identities, brands and product offerings, customers will be offered enhanced benefits through the cooperative efforts of the carriers. This enhanced partnership broadens and depends the previous United/Lufthansa partnership.

  • CO’s network includes more than 60 cities not currently served by United or another Star Alliance member.
  • Star members now have access to two long-sought markets:
    • New York City: Significant presence at this key global gateway through CO’s New York/Newark Liberty hub
    • Latin America: Improved access through a southern gateway at CO’s Houston hub.

The Star Alliance now offers customers a choice of flights serving 1,071 airports in 171 countries worldwide.

Try-Before-You-Buy Wi-Fi

United customers on transcontinental flights between New York Kennedy and our the airline’s Los Angeles and San Francisco hubs can enjoy a complimentary onboard Internet session with the new Try-Before-You-Buy promotion. Through December. 31, first-time users of Aircell’s Gogo ® Inflight Internet service will be offered one free session upon creating a new account. Gogo enables customers with Wi-Fi enabled devices such as laptops, smartphones and PDAs to surf the Web, check e-mail, send and receive instant messages, and access a corporate VPN. For more information on United’s inflight Internet service, visit united.com/Wi-Fi.

Boarding.fr Spending to much time at the airport?

Boarding helps you find other stranded travelers by simply tweeting #boarding along with your airport code (LAX, JFK, CDG, ...). Therefore, Boarding will send you a reply with a link to the other Twitter users who you can message directly to meet up with. "Hi there, I'm #boarding SFO !"

In a near future, Boarding will propose you coupons and tips to help you have a much nicer stay in your airport. Check it out at www.boarding.fr works for destinations around the world. Click on the icons to see who is also sitting at the same airport twittering.

The best new travel gadgets of the year

The new half-pound Callpod Fueltank Duo has adapters for nearly every cell phone, camera, MP3 player, and GPS navigation system on the market. Even better, it allows you to charge two gadgets at once. callpod.com; $70. Read more

Flight innovations you’ll love

It's all the rage to criticize the airlines. But we found some smart, practical initiatives that point the way to a better future. Read more

Body Language

Cultural Etiquette What to do with your hands when visiting other countries.

  • When visiting Malaysia, you should only pass objects with your right hand but in South Korea and Vietnam, you should use both hands.
  • Don't make a “V” sign in Ireland, or a “V” sign and “Thumbs Up” in Australia. They are considered obscene.
  • Keep your hands out of your pockets when in Belgium, France, Luxembourg and Mexico.
  • Never point with your finger when you are in Portugal, Venezuela, China, and Ecuador. To indicate “two” raise a ring and pinkie finger

Holiday guide to germ-free air travel

While the rest of us were preparing for Thanksgiving, the CDC was kicking off its largest-ever public awareness campaign about staying healthy while traveling. Read more

News Highlights

Some Rediscover the Benefits of Business Travel
When the economy collapsed last fall, many companies had to make some quick decisions about travel, typically one of the first areas they trim when finances are tight. Should they cut back as most of their competitors were, continue business as usual or spend even more to get a leg up?

Continental Airlines Launches Mobile Boarding Passes at Frankfurt Airport
Continental Airlines (NYSE: CAL) today expanded its mobile boarding pass service to Frankfurt Airport, becoming the first U.S. carrier to offer paperless boarding passes outside of the United States.

Continental shifting toward cashless cabin
Continental Airlines Inc. said Monday that credit and debit cards will be accepted for purchases onboard most its aircraft starting Tuesday.

Continental: Cleveland-London nonstop is gone for good
Continental Airlines says it won't bring back seasonal flights from Cleveland to London's Heathrow Airport, northeast Ohio's only nonstop service to Europe.

ANA, United, Continental Eye Ties Under Open Skies
Japan's All Nippon Airways <9202.T> said it and fellow StarAlliance members United Airlines and Continental Airlines plan to apply for antitrust immunity to allow closer cooperation on transpacific routes.

Air Canada charging for second checked bag on some U.S.-European flights
The airline will charge you between $30 to $50 dollars for a second checked bag on Tango, Tango Plus and Latitude tickets for flights headed to the U.S., Europe or Israel.

Is This Seat Taken? Debating Extra Charges for Large Airline Passengers
Should overweight passengers pay extra to fly? That’s the debate stemming from a photo of an extremely large passenger that was posted on the aviation Web site Flightglobal.com. The photograph shows an obese passenger spilling out of his seat and into the aisle.

Government wants faster airport screening
The Homeland Security Department wants to expand speedy screening of preapproved, low-risk air travelers arriving in the United States to most international airports in the country.

Hotel Chains Try New Ways to Earn Loyalty
Hotels are responding by offering free nights, upgrades and loyalty points. Many hotels, especially the high-end chains, are introducing twists to cultivate customers. Amenities including free breakfasts, no-fee Internet connections, late checkouts and paid parking are being bundled in business traveler packages.

World’s best business hotels 2009
Every business traveler can tell stories about hotel stays gone wrong—from lost reservations to lousy Internet connections to the $8 soda or sock-cleaning bill. But what makes a hotel great?

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