August 20, 2010

Caller Beware: Smartphones Present Tons of New Security Threats

That new iPhone or Google-powered phone in your pocket could be more valuable to thieves than your wallet. Read more

JetBlue, Sun Country offer all-you-can-fly passes

JetBlue and Sun Country— are offering passes that let travelers fly for a month this fall to any cities they serve for a fixed price. Read more

Business travel boosts international travel demand

Strong business travel boosted international air travel in June, an airline trade group said on Monday. The number of international air travelers flying coach rose 9.5 percent in June, and the number in so-called "premium" seats rose 16.6 percent, the International Air Transport Association said. Read more

US Airways Bolsters Flying to the Big Apple

US Airways is adding more flights from more destinations to New York City, including new service from seven East Coast cities to New York's LaGuardia Airport. Read more

Added Fees Make It Hard to Compare Old Air Fares With New

If you thought airline tickets have been getting more expensive, you are right. But how much more expensive is difficult to say. Official data shows that air fares have been rising steadily since January. But fares are only part of the price tag, now that airlines are charging fees for everything from checked baggage to exit row seats. So those statistics do not fully capture the number that matters most: how much it actually costs to fly. Read more

Top Hotels for Guest Service

The J.D. Power and Associates 2010 North America Hotel Guest Satisfaction Index StudySM results are out. Measuring customer satisfaction in the following areas: reservations; check-in/ check-out; guest room; food and beverage; hotel services; hotel facilities; and costs and fees, there hotels rank highest within their respective segments:

 

  • Luxury: The Ritz-Carlton
  • Upscale: Omni Hotels & Resorts
  • Mid-Scale Full Service: Hilton Garden Inn (for a second consecutive year)
  • Mid-Scale Limited Service: Drury Inn & Suites (for a fifth consecutive year)
  • Economy/Budget: Microtel Inns & Suites (for a ninth consecutive year)
  • Extended Stay: Homewood Suites

The top five "must-have" amenities for hotel guests in 2010 are wireless Internet access; complimentary breakfast; bedding and pillow choices, pillow-top mattresses; and free parking. Read more

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