Travel-On Travel Industry News
Events We're Watching
Friday, March 09, 2012

  • Travel Alert: United and Continental Travelers March 3-5

    On Saturday, March 3rd, United and Continental will move to a Single Passenger Service System. The process will start after midnight Central Standard Time on Saturday March 3rd. A system outage will occur during the cutover. United.com and Continental.com will go dark and agencies will not have access to inventory. Continental bookings will become United bookings with the same flight numbers and new United record locators.

    Kiosks and united.com online check-in will continue to accept either the old United or Continental record locator or the new United record locator.

    Since United operates around the world and the cutover will take several hours, there will be some airports requiring manual check-in. Customers traveling between Saturday, March 3rd, and Monday, March 5th, should:

    • Check in online on and print their boarding pass if possible
    • Plan to arrive at the airport early in case there are any issues
    • Pay extra attention to Gate and Terminal information as there are split operations in many airports
    • Check flight status and information before leaving for the airport

    If you have any questions about your travel on these dates, please contact your Travel-On/Travel Place agent for assistance.

    What Travel-On is Doing:

    Travel-On / Travel Place has identified United/Continental travelers on these dates, and our agents are contacting them.

    What Travelers Can Do:

    • Download and use the Mobile Personal Assistant (requires company enrollment)
    • Sign up for automated FlightStats alerts in the Notification section of your online traveler profile

Q and A

When I purchase travel through Travel-On are the hotel and car already paid for?

Except for rare circumstances, the answer is no. The only services that are prepaid via Travel-On are those that require a ticket - air and rail. Hotel reservations are guaranteed by providing the property with your credit card information at the time of reservation. When you arrive at the hotel you will be asked to present a credit card for payment, which will be made when you check out. Car rentals are paid for at the time you return the vehicle.

video



  • Chileans never eat with their fingers.
  • Keep an arm's length apart when conversing with Canadians.
  • In Bulgaria a shake of the head means "yes", while a nod means "no".
  • In Asian countries lay your chopsticks down parallel to each other, never crossed.
  • The largest jet engines have a greater diameter than the fuselage of some narrow-body (single aisle) planes.

Important Reminder For Online Profile Users!

United Airlines will be issuing new Mileage Plus numbers within the next couple of weeks. In order to ensure that the correct number is applied to your reservations so that you can receive the correct mileage credit it is important to update your profile.

  • If you currently have a United Mileage Plus Membership - replace the existing number with the new one as soon as you receive it
  • If you currently have a Continental OnePass number - re-label this number as "United" in your profile
  • If you currently have both United and Continental numbers - delete the existing United number and re-label the Continental number as United
Once Continental's OnePass program goes away in early March reservation systems will no longer recognize a "Continental" frequent flyer number, so it is important that you re-label that number as "United" in your online profile. If you have any questions, please contact your account manager or lead agent for assistance.

Book Early for Easter!

The week before and after Easter is a popular time for travel. Book now to avoid finding your preferred flight or hotel full at the last minute.