Travel-On Travel Industry News
Events We're Watching
Thursday, March 22, 2012

  • BREAKING NEWS: Magnitude 7.6 Earthquake Strikes Near Acapulco, Mexico

    Preliminary reports indicate no damage or injury. We are closely watching this developing story and will advise of any changes.

    Travel-On has identified travelers who are in the area, and who have plans to travel to this area within the next few days, and will provide needed assistance and information should this impact your travel plans.

Q and A

If I Am Traveling Abroad and a Crisis Occurs Will The U.S. Government Pick Me Up and Pay For Me To Get Home?

Crises place an enormous strain on the State Department's resources as embassy personnel focus on assisting U.S. citizens affected by the crisis. Security conditions can also limit U.S. government personnels' ability to move freely around the country. It is almost impossible for the U.S. government to provide in-country transportation service to individuals or specific groups during a foreign crisis. You should therefore pay close heed to the State Department's travel and safety information for the country you are traveling to or residing in, monitor local conditions, and have a plan of action in case of emergency. Should evacuation from the country be ordered U.S. law requires that any departure assistance be provided “on a reimbursable basis to the maximum extent practicable.” This means that evacuation costs are ultimately your responsibility; you will be asked to sign a form promising to repay the U.S. government. They charge you the equivalent of a full coach fare on commercial air at the time that commercial options cease to be a viable option. You will be taken to a nearby safe location, where you will need to make your own onward travel arrangements. If you are destitute, and private resources are not available to cover the cost of onward travel, you may be eligible for emergency financial assistance.

Did you know?

  • In Japan being "on time" often means arriving up to 30 minutes early
  • Never write on a business card or place it in a back pocket in Japan
  • The Japanese have a death association with the number four; never knock on a door four times
  • In Japan finishing the rice in the bowl signals you have finished your meal
  • Cover your laugh in Japan to avoid showing the inside of the mouth
  • The Japanese show respect by not smiling for photos IDs

Important Reminder For Online Profile Users!

United Airlines has issued new Mileage Plus numbers. In order to ensure that the correct number is applied to your reservations so that you can receive the correct mileage credit it is important to update your profile.

  • If you currently have a United Mileage Plus Membership - replace the existing number with the new one as soon as you receive it.
  • If you currently have a Continental OnePass number - re-label this number as "United" in your profile.
  • If you currently have both United and Continental numbers - delete the existing United number and re-label the Continental number as United.
If you have any questions, please contact your account manager or lead agent for assistance.