Important Notice
All new users MUST set up an account and
complete a traveler profile
before using Travel-OnLine™.
You are encouraged
to use this booking tool for simple, round-trip domestic travel.
Complex itineraries, international itineraries, and company meeting
travel, should continue to be booked directly with Travel-On.
Travel-OnLine™ does
have the ability to review and reserve web-only fares, but does
not check fares for Southwest, AirTran and SunCoast airlines.
Travel-On is currently planning upgrades and enhancements to its
system, and we will update you on developments in this area. When
convenient and cost effective, you can book these tickets directly
with a Travel-On agent.
Amtrak
Currently Travel-OnLine™ does not have
the functionality to process Amtrak reservations. If you need to
purchase an Amtrak ticket, you must contact an agent directly. We
expect Amtrak reservation functionality to be added as an enhancement
to the Travel-OnLine™ product in the near future.
Cancel
Reservations
Airline policies regarding
non-refundable tickets may vary. Unused, non-refundable tickets
may be be applied toward the purchase of a new, non-refundable ticket,
typically for a period of a year. Airline imposed ticket exchange
fees still apply. Most major airlines require that you cancel a
ticketed, non-refundable reservation at least one hour prior to
flight time.
If you cancel a ticketed reservation using
Travel-OnLine™, you must :
1. Cancel the reservation at least one
hour prior to flight time.
2. Contact Travel-On to rebook the reservation and process the
ticket exchange prior to the originally scheduled departure time/date.
Ticket Exchanges
Currently Travel-OnLine™ does not have
the functionality to process ticket exchanges. If you need to exchange
an airline ticket previously booked on Travel-OnLine™ OR previously
purchased through Travel-On, you must contact an agent directly.
Do not use Travel-OnLin™e to request an exchange. We expect
ticket exchange functionality to be added as an enhancement to the
Travel-OnLine™ product in the near future.
Car / Hotel Reservations
Only (No Airline Flights)
Please be advised that all reservations
made on the Travel-OnLine site will be subject to the applicable
online service fee. This includes requests for car and/or hotel
reservations only (no airline flights in the reservation).
Questions or comments about the new Travel-OnLine™
product can be directed to Edie Grosz, Travel-On's Director
of Operations and Technology, at edieg@tvlon.com.
Note:
Travel-OnLine™ provides a secure server using the technology
of Secure Socket Layer (SSL) encryption.
Microsoft Internet Explorer 5.0 and higher or Netscape 7
recommended. |
|