Travel-OnLine™- Manage Your Traveler Profiles and Book Online

Important:

  • All travelers must be registered with Travel-OnLine™ and complete a traveler profile in order to access the online profile and booking system.
  • All travel coordinators must be registered as travel coordinators to manage online traveler profiles.
  • The profile data provided will be used for any traditional or online booking.

NEW USERS:

Follow the steps below. The process is not difficult, but there is a number of different sections, and you must follow the directions precisely in order to successfully complete your traveler profile. We recommend you to print this page for reference purposes when you're ready to proceed.


REGISTERED USERS:

Click here for instructions on how to update/review your traveler profile and book online.

Tip: If your personal profile information is not readily accessible for completion of your online profile, we suggest you print a copy of our "Profile Worksheet". Travelers and travel arrangers may find this worksheet helpful to gather all necessary personal data prior to going online and submitting the actual document.

Tip: Your business email address is your user ID.

Tip: Your password must be at least 5 characters long. Password is case sensitive and can also be changed at anytime under the "My Tools" section.

Step 1: Register with Travelport

  • Click on the "Create New Profile" link on your travel program web site. (If you do not know the unique Travel-On website for your company, click here and the information will be emailed to you).
  • You will be taken to "Request Access to Travelport / New Account Set Up" page. This page requests the minimum information required in order to grant you access to the Travel-OnLine™ booking system. You must enter your business email address on this page. Your business email address will serve as your user ID. Your password must be at least 5 characters in length. It can be any combination of letters or numbers. Complete the entire registration page and click “SAVE
  • You will see a "Registration Confirmation" page. Click on "Go to Travelport".
  • You will see the "Log in to Travelport" page. Enter your user ID (your business email) and your password and click "Go".
  • Upon your first time log in, you will be prompted to "Accept Terms and Conditions". Click "OK".
  • You will be prompted to change your password. At this prompt, you do not need to change your password. If you prefer to keep your original password, enter it in all of the boxes as requested. If you prefer to change your password, enter your new password in the boxes.You will get a page confirming your password has been changed and be able to continue. Click “GO”.
  • You will now be directed to the "Traveler Details" section of your online profile. Continue to Step 2.

Step 2: Enter Basic Profile Information

  • "Traveler Details: profile for (YOUR NAME)" will appear. Provide the basic profile information in this section. Enter your name, address, phone, emergency, and passport information.
  • Every profiled traveler has the option of adding two other individuals who can be copied in on their travel reservations. Simply
    scroll down to "Ticket and Document Delivery Options" and add the e-mail addresses for any other individuals who should be copied on your reservations/changes.
  • Please make sure that Items marked with (*) are completed before you click "Save". You will get an acknowledgment that your basic profile changes have been accepted.
  • Click on "Return to profile master menu" (see bar on the top, right). Continue to Step 3.

Step 3: Manage Your Personal Profile

This page shows ALL components of your profile. Select any traveler profile components for editing.

  • Tip: Remember to click "Save" button after completing each section.

    Tip: Click on "Return to profile master menu" to access different components of your traveler profile.

    Traveler Details - Enter your name, address, phone, emergency, and passport information .
  • Credit Cards - Enter credit card information for business and personal use.
    Note: If your company uses a corporate ghost card for your airline tickets, then you only need to complete the information indicating the credit card(s) that you want to use for Car, Hotel Guarantee, and to purchase WebFares.
  • Travel Preferences - Enter your airline, seating, hotel and car preferences.
  • Membership Programs - Enter frequent flier and incentive program information.
  • Change Password - Change your sign-in password or your password hint.
  • Print Traveler Profile - Print all or part of your traveler profile.
  • Assign Travel Coordinators - Manage Traveler & Travel Coordinator authorizations and "book on behalf of" permissions.
    Note:
    Travel Coordinators must be registered in Travel OnLine™ as travel coordinators, before you can select them to book on your behalf.  Please contact Travel-OnLine support for more information.

Edit / Review Profile

If you have been registered with Travel-OnLine™, you may add, delete, or change any piece of personal information stored.

  • Go to your travel program web page and click "Edit / Review Profile" link. Log in with your user ID (your business email) and your password to enter Travel-OnLine™.
  • If this is your first time log in you will be prompted to "Accept Terms and Conditions". Click "OK".
  • You will be prompted to change your password. If you prefer to keep your original password, enter it in all of the boxes as requested. If you prefer to change your password, enter your new password in the boxes.You will get a password changed confirmation page. Click “GO”.
  • You will now be directed to the "Traveler Details" section of your online profile. Continue to Step 2.
  • If this is not your first time log in, simply click on the "Profile Manager" under the "My Tools". "Manager Your Personal Profile" page appears. (See Step 3)
  • If you need assistance with log in and/or password please contact Travel-OnLine support.

Book Online (Reservations, Fares, and Schedules)

If you have been registered with Travel-OnLine™, you may log in with your user ID (your business email) and your password to book online, check schedules and fares.

  • Tip: You may add additional useful links under My Links > Edit
    Please go to your company travel program web page and go to Reservations > Online Booking.
  • Enter your user ID (your business email) and your password and click "Go".
  • Please take a few minutes to review the "Wecome Page", "Headline News" and "Important Notice". Also explore the items under "My Tools", "My Links" and "References".
  • Online Tutorial is a great help for new users for a full understanding of the booking system and tools.

Travel-OnLine™ Support

  • Please contact our dedicated support department should you need assistance with online traveler profiles and log ins.
    Email: travelonline@tvlon.com
    Phone: (240) 387-4006

Note: Travel-OnLine™ provides a secure server using the technology of Secure Socket Layer (SSL) encryption.
Microsoft Internet Explorer 5.0 and higher or Netscape 7 recommended.