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Who is responsible for the accuracy of government hotel rates booked through Travel-On?

November 30, 2017 | Filed under: Q and A

All rates – air, car, hotel, rail, etc. – are sold from inventory loaded by the vendor and the vendor bears sole responsibility for the accuracy of the rates. Very occasionally a hotel (or airline, car vendor, etc.) will make a mistake in loading their rates. When this happens some …

What is the difference between a reservation and a seat assignment?

November 16, 2017 | Filed under: Q and A

Great question! By the time you board a plane you need three things: a reservation, a ticket, and a seat assignment. [The exception is Southwest which doesn’t have seat assignments.] However, this can be confusing as there are a number of different terms used to convey these concepts. Reservation (aka …

Can I tell by looking if my driver’s license is Real ID Act compliant?

November 9, 2017 | Filed under: Q and A

That depends on which state issued your license. Most states signify a compliant license with a gold or black star in the upper right corner. However, Hawaii and Utah issue compliant licenses without the star. And Idaho, Louisiana, Michigan, New Hampshire, and North Carolina licenses have a star even though …

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